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SMSFun Forums » Got Feedback? Post it Here » Support tickets- dont work, take too long


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24/Nov/12 10:56am #31
vinella

Forum Regular
   
Joined: August 2012
Location:
Posts: 12

Support tickets- dont work, take too long

lodged ticket in september - still no response
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25/Nov/12 05:41pm #32
BanHammer

-=[disķuşsi̢ońs͘l̕ei͡tȩr]=-
SMSFun Moderator Lifetime Elite Member Donation SMSFun Pro Member Verified Profile
   
Joined: March 2007
Location:
Posts: 5,297

@vinella what was our issue?



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28/Nov/12 11:17am #33
JuiceMan

Forum Addict
SMSFun Gold Member Donation
   
Joined: November 2010
Location:
Posts: 502

i know they take awhile, but what is annoying me now is the status is in progress, with no replys, and been like this for over 2 weeks...

Its like saying we looked but dont care



U CaNt HaNdLe ThE JuIcE!
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6/Dec/12 08:15am #34
vinella

Forum Regular
   
Joined: August 2012
Location:
Posts: 12

@BanHammer says...
@vinella what was our issue?



still just wanting to get my funtools unlocked ...
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6/Dec/12 07:30pm #35
BanHammer

-=[disķuşsi̢ońs͘l̕ei͡tȩr]=-
SMSFun Moderator Lifetime Elite Member Donation SMSFun Pro Member Verified Profile
   
Joined: March 2007
Location:
Posts: 5,297

@vinella what is it stuck on?



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22/Dec/12 06:42am #36
vinella

Forum Regular
   
Joined: August 2012
Location:
Posts: 12

@BanHammer says...
@vinella what is it stuck on?



95% - ridiculously bad support
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22/Dec/12 09:29pm #37
jmath

Forum Regular
   
Joined: December 2012
Location:
Posts: 11

Purchased Joobz! Payment deducted from my credit card, Paypal got limited?? and now I have no Joobz! Can't contact support ticket department either. Mods please advise?
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23/Dec/12 12:35am #38
BanHammer

-=[disķuşsi̢ońs͘l̕ei͡tȩr]=-
SMSFun Moderator Lifetime Elite Member Donation SMSFun Pro Member Verified Profile
   
Joined: March 2007
Location:
Posts: 5,297

@jmath says...
Purchased Joobz! Payment deducted from my credit card, Paypal got limited?? and now I have no Joobz! Can't contact support ticket department either. Mods please advise?

I sent you a PM



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23/Dec/12 06:52am #39
twiks

✞ 𝔊 𝔞 𝔫 𝔤 𝔰 𝔱 𝔞 𝔥 ✞
SMSFun Moderator Donation SMSFun Pro Member
   
Joined: May 2010
Location:
Posts: 2,688

If you have purchasing problems please contact a mod directly.



♕ 𝕷𝖎𝖋𝖙 𝖑𝖎𝔎𝖊 𝖆 𝖒𝖆𝖓 𝖑𝖔𝖔𝔎 𝖑𝖎𝔎𝖊 𝖆 𝖌𝖔𝖉𝖉𝖊𝖘𝖘 ♕
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27/Dec/12 12:32am #40
freetalkproduction

Super Noob
   
Joined: December 2012
Location:
Posts: 5

Friend (ekrem_jevric_ny) signed up to SMSFun from my unique link, I did not receive 5 Joobz.
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30/Dec/12 07:46am #41
vinella

Forum Regular
   
Joined: August 2012
Location:
Posts: 12

@freetalkproduction says...
Friend (ekrem_jevric_ny) signed up to SMSFun from my unique link, I did not receive 5 Joobz.



your not the only one
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9/Jan/13 11:45am #42
JuiceMan

Forum Addict
SMSFun Gold Member Donation
   
Joined: November 2010
Location:
Posts: 502

pretty sure this link has played up for awhile now



U CaNt HaNdLe ThE JuIcE!
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20/Jan/13 06:09am #43
Madmelxx

Forum Regular
SMSFun Gold Member Donation Verified Profile
   
Joined: May 2012
Location:
Posts: 24

I am a Gold member and yet my previous 2 support tickets ignored i presume. I've been told usually 2-3 days max. It's been weeks. Is anybody running this site? I know the moderators are trying to help but i feel even they are being ignored?
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6/Feb/13 11:00am #44
roddan

Super Noob
   
Joined: February 2012
Location:
Posts: 1

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13/Feb/13 11:26pm #45
freetalkproduction

Super Noob
   
Joined: December 2012
Location:
Posts: 5

Cannot to claim a free Joobz daily bonus.
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SMSFun Forums » Got Feedback? Post it Here » Support tickets- dont work, take too long

 

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